• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-16-2022 04:15 PM

HP Recommended
Product: OMEN by HP 15-dc1088nr
Operating System: Microsoft Windows 10 (64-bit)

When using an external display to play a game via DisplayPort, there is major screen tearing which makes playing the game almost unplayable. I have tried to use different monitors and cables (both minidisplay > DP and usb-c > DP). When using another laptop using the same monitors/cables, there is no issue. V-sync on or off doesn't make a difference, the FPS in-game is stable.

 

Any suggestions would be appreciated.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.