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‎07-27-2025 08:53 AM

HP Recommended
Product: zbook 15u g5
Operating System: Microsoft Windows 11

Hallo Zusammen,

meine Katze ist ein wenig auf meiner Tastatur herumgelaufen und nun ist der Bildschirm milchig und mann kann nur etwas erkennen, wenn man genau von vorne daraufschaut. Vor der Seite her gesehen wirkt der Bildschirm leer und hell.

Dies ist das zweite Mal, das so etwas passiert. Beim ersten MAl hat ein BIOS-Update geholfen (bilde ich mir ein).

Diesmal hat es nicht geklappt... auch Treiber aktualiesieren hilft nicht. 

Wer kann helfen??

Bin aber kein Fachmann... also bitte für einen Laien erklären, DANKE im Voraus...

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1 REPLY 1

‎09-25-2025 07:17 AM

HP Recommended

Hi @Einfach_ich,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

 

HP Support

Irfan_06-Moderator
I am an HP Employee

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