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Model HP Pavilion x360 Convertible 15-cr0xxx touch screen and screen top cover

HP Recommended
pavilion
Microsoft Windows 10 (64-bit)

Damaged the glass screen and screen top cover on my HP Pavilion x360 Convertible 15-cr0xxx touch screen laptop. I need the part numbers so that i can order them. I am unable to locate anything that says is is compatible with 15-cr0xxx touch screen. I can only find screens that say compatible for 15-cr0000. 

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HP Recommended

@Dale0325

 

I reviewed your post and I understand that you are looking for the replacement screen and the top cover for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I will need the product number of your computer to help you with the part numbers. However, you can purchase all the replacement parts available for your computer from HP part surfer and you will also get the part numbers from here.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact the support team and they will assist you in ordering the part.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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