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InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Monitor not recognizing my HP Spectre x360 PC through HDMI
01-12-2021 08:19 PM

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Hello, I recently purchased an Acer SB230 which I'm successfully able to add as a second monitor to my work PC. However when I try to connect it to my HP Spectre personal PC, the monitor can't recognize a signal. It's connected through HDMI. I went to the Intel website and updated all of the drivers to the latest, restarted, etc and that didn't fix.
Any ideas?
01-13-2021 09:48 AM

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Most work PCs nowadays have DisplayPort (DP) connectors and if your work PC is connecting to the monitor using that, the most likely issue is that when you connect the monitor to your PC, it is still looking at the DP jack for the input signal. In that case, you need to go into the On Screen Display (OSD) menu on the monitor and change the input selection to the HDMI jack.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
01-13-2021 10:07 AM

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@WAWood, thanks for trying but that didnt' work. The monitor is looking for HDMI but still not reporting any signal from my HP.
01-13-2021 11:31 AM

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I can't think of any reason the Spectre would NOT send a video signal out the HDMI jack -- so I have nothing else to suggest, sorry.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP

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