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‎07-19-2023 04:39 AM

HP Recommended
Product: M24FW
Operating System: Microsoft Windows 11

Hello, yesterday while I was working on my laptop, my second screen (the M24FW monitor) faded out slowly to a black screen. I thought it was some small thing, and I tried restarting, unplugging, plugging it in, and even hard reseting, but it didn't work. The screen is black all the time, even when I turn the cord back in. There's no HP logo, just a black screen. (There's still light coming out from the monitor, and you can click things on it.)

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