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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Moving Black Spots on LCD screen

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05-05-2023 02:04 PM - edited 05-05-2023 02:11 PM
So i faced this problem where my Screen suddenly shows a small black pixel then it expands and becomes bigger and bigger until it turned into a round big black spot that moves overtime.
I was scared and didn't know what to do because there are no LCD screens for my model nowadays especially specially in my area. So i asked a LCD screens Community and they told me to rub it using a soft cloth slowly and gently to avoid screen crack or scratch, and i did. It got completely removed and i was so happy then but after some hours i noticed that it started forming again on the corner like before and trying to expand again. So i removed it again and again but it keeps coming back every time
i really hate it alot and I didn't know what to do so here am i here asking if there is any solution to do without replacing the screen since it's not available in my area. Anyone help me please.
05-08-2023 01:28 PM
Hi @Rayen_Sa,
Welcome to HP Support Community.
I see that you are facing screen issues with your HP Notebook - 15-R211nk.
This could be a hardware issue with the unit and may need repair.
I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center
Note: Select your country from the dropdown, enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.
Hope this helps.
Take care and have a good day.
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