• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
Example: ENVY 360

Hi How do I set up my ENVY 360 to two additional independent HDMI monitors please?  I can get one additional monitor to work via the HDMI cable. I tried USB-C to HDMI adaptors for the other monitor but they don't work.  Thanks

4 REPLIES 4
HP Recommended

Hello @Gomplizo,

 

A specific product name or product number is required. Examples include:

  • HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL
  • HP ENVY x360 - 15-dr0042nb or 6EL70EA#UUG
  • HP Notebook - 17-by0003na or 4AP04EA#ABU
  • OMEN by HP 15-dc1030nr or 6FE64UA#ABA
  • HP EliteBook 850 G5 Notebook PC or 3JX11EA#ABU

Information on how to find a laptop's product name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)

 

Display output over USB-C is probably not supported on your device.

 

Kind regards,

Eddy


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

Thanks Eddy. The product number of my laptop is 1DK77EA#ABU

 

 

HP Recommended

Ok yeah, display output is not supported over USB-C.

 

What I'll recommend is a USB 3.0 to HDMI adapter like this. Other users have reported back positive results but I can't guarantee that it'll be reliable.

 

Hope that helps.


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

Thanks EddyK. 
This is very helpful. 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.