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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- My Chromebook seems possessed

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09-27-2020 07:57 AM
My laptop screen will just randomly start shaking. The mouse will start clicking and opening random tabs and I’m about to throw my computer. I’ve taken video but I don’t see how to attach them here. HELP!
09-29-2020 12:45 PM - edited 09-29-2020 12:46 PM
@HelpMeeeee1 Don't worry, the ghostbusters are here 😉
From what you've mentioned so far, this could be a malfunctioning touchscreen (auto-touch) and before you do anything too drastic, here's what we need to do, to identify and resolve the issue:
Try these steps in the recommended order, even if you've tried any of these steps before:
And Test after each step to see whether your touchscreen works.
- Wipe off any dust or dirt on your touchscreen.
- Reset your Chromebook hardware.
- Reset your Chromebook to factory settings.
P.S: Welcome to HP Community 😉
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