My HP Rechargeable MPP 2.0 Tilt Pen can not be fully charged and it can not connect.

[Qqe]

I charged it for hours and it does not work, and I also tried numerous ways to connect it which turns out with nothing.

[Garp_senchau · Accepted solution]

@Qqe, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP Rechargeable MPP 2.0 Tilt Pen is not charging completely and cannot connect, here are some steps you can follow to troubleshoot the issues:

Charging Issues

Ensure Proper Connection: Make sure the pen is properly placed on the magnetic pen attachment and charger area, which is located over the two microphones on compatible devices. This placement is critical for wireless charging.

LED Indicators: Check the LED indicator on the pen.

• Blinking Amber: Indicates the battery is low.
• Solid Amber: Indicates the pen is charging.
• Solid White or Off: Indicates that the pen is fully charged.

Use USB Type-C Cable: If wireless charging isn't working, try using a USB Type-C cable. Insert one end into the pen's port and the other into a USB Type-C port on your laptop or a USB Type-C adapter.

Connectivity Issues

Check Bluetooth Connection: Ensure the pen is paired with your PC via Bluetooth. If it's not paired, follow the steps to pair it:

• Go to Settings on your PC and select Devices → Add Bluetooth or other device → Select Bluetooth.
• Press the top button on the pen until you see a blinking blue LED.
• Select HP Active Pen G2 from the list of devices and confirm pairing.

Update Software and Drivers: Ensure your PC has the latest software updates and drivers, especially the BIOS and HP System Event Utility. You can check and update these from the HP Support website.

Use HP Pen Settings App: This app can help you check the battery status and manage the pairing process of your pen.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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