My HP Spectre laptops keyboard F5 key does not work to turn on the keyboard light ‎, keyboard won’t

[Luv2whelie]

Upon booting up my laptop, my F5 Kay doesn’t light and the keyboard won’t work. If I hard reboot a dozen times, It will work and will remain working until I turn it off. Please help??

[praveen196]

@Luv2whelie Welcome to HP Community!

I read that the keyboard backlight does not work. Pressing the f5 key only refreshes the laptop screen. You've done a remarkable job performing the steps. Not worry, I'll do my best to help you. 

Turn on or off the backlight

If your notebook computer has a backlit keyboard, press the F5 key on the keyboard to turn the light on or off. It might be necessary to press the Fn (function) key at the same time.

If the backlight icon  is not on the F5 key, look for the backlit keyboard key on the row of function keys.

If you still have issues, continue troubleshooting.

Re-install the keyboard driver

1) In Windows, search for and open Device Manager.

2) Double-click Keyboards.

3) Right click on the keyboard drivers and click on uninstall.

4) Restart the computer. 

Also, try running the updates.

Step 1: Windows Updates

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2: HP Support Assistant Updates

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

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