My Laptop HP Ryzen 5 - Can not Get Full Brighness -After a Windows 10 Update ??? Help ?

[roger023]

My Laptop HP Ryzen 5 - Can not Get Full Brighness -After a Windows 10 Update ??? Help ?

When I googled this I see - 100s of People had this same on their Laptop after update - How to fix ??? get Brightness Back ?

I think the AMD graphice driver has been replaced with a Generic one ?? by the Update ??

I deleted that driver off Device Manager- but Noticed the windows 10 Update -Deleted the Old origanl -Roll Back -one .

When I re-booted - it just simply re-installed that wrong Dull - AMD graphics driver ???

[Paul_Tikkanen]

Download and unzip the Microsoft Hide Windows Update utility that I zipped up and attached below.

Get the working AMD graphics driver reinstalled.

As soon as you get that done, immediately run the Hide Windows update utility.

It should find the updated driver pending to install.

Check the box to hide the update.

The utility will run again and report that the problem is 'Fixed.'

Restart the PC and you should not be bothered by that graphics driver update again.

[roger023]

which one is the correct AMD graphices Driver ??? Nothing on HP.com is Loading at the moment -some of your servers must be down.

 When I got to https://support.hp.com/drivers  - it just keeps being blank going in circles - Please fix - which driver is the correct one for my Laptop - the 1st Original Old Driver was the Best -when I 1st bought this Laptop - any UpdatedDisplay driver - weakens the brightness. I have Disabled- that Windows Update. Also HP Assist is Down !!

[Paul_Tikkanen]

The support page doesn't work for me either and I can't do a thing about it because like you, I do not work for or represent HP.

When you can access the support page again download and install the driver that worked for your notebook.

[roger023 · Accepted solution]

Oh - I just got it Back !! - I had to install - www.amd.com/en/products/software/adrenalin.html - Now  I have Full brightness again - ...Also Noticed my speaker Volume is much Louder now !!!