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HP Recommended
Spectre X360 2 years old

My screen began flickering and I took it to best buy who said it was the display cable and there was a 12 week wait for repairs , and they might not get the part.  They suggested I take it to another repair shop, who agreed it was the display cable as this is a common problem with the X360 laptops.  Unfortunately HP does not make a replacement part .  I have searched the internet amazon, eBay, for new or used part to no avail.   With the laptop only 2 1/2 years old and cost $1700 I don't want to buy a new one .  

1 REPLY 1
HP Recommended

@Frustrated1959


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you contact HP Support in your Region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.