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HP Recommended
HP Notebook - 15-bs658tx
Microsoft Windows 10 (64-bit)

The Touch pad is worn out and sometimes stops working in between an important work too. I don't want to carry a mouse as I am more comfortable with a touch pad. I have 2 Queries : 

1. How to replace the Touch Pad
2. Is my Motherboard (I have AMD Graphics Card) supporting whatever the hardware connecting ports needed for a a backlit keyboard so that I can replace it too.

Thanks in advance to the experts who really help out with their experience in resolving people's questions. Highly Appreciate it.

1 REPLY 1
HP Recommended

Hi @ArpitSharma009,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the touchpad. 

 

I would recommend you try running hardware diagnostics on the touchpad and key as they are interconnected. CLICK HERE

 

If the test fails, the unit might need service. If you would like more details on replacing the touchpad, I recommend you contact phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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