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‎01-26-2026 08:07 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb3000 (BE8J3AV)
Operating System: Microsoft Windows 11

Hello everyone!

I bought this new laptop a week ago, day one everything was going smooth and I organized my set up to have 2 external monitos which I connected thru the usb-c port with a Hub from Ugreen. Had no problemas until windows 11 asked me to update and restart, ever since I've not been able to make the usb-c hub work again. My brother bought the same laptop but he didn't update anything and his is still working.

I've tried a couple of things already I want to list so you know what I've tried already.

1. Went to the system device manager and updated the drivers.

2. Downloaded both AMD and NVIDIA apps to update theire driver's straight from there.

3. Made sure everything was well connected and the condition of both monitors and the Hub are working, i tried them with another laptop I have and it does work on that one.

I'd appreciate it if you can provide a tip so i can use this laptop for what I bought it for lol

Thanks for your attention and have a good one!

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