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- My Z Book G8 i7-11800H doesn't show GPU on device manager

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08-02-2022 12:40 PM - edited 08-02-2022 12:40 PM
Here is LAPTOP information. It is actually given from company. so i am not 100% aware of it's spec.
But there was no G8 or similar model that is not equipped with Nvidia GPU. based on what i searched through on internet.
So, my question - Is there any Z Book G8 Model that does not have Nvidia GPU like my LAPTOP or is it just a misconfiguration?
I am also wondering, after bios firmware was updated, thundervolt adapter doesn't work.
So, my second question - Is there any way to roll back bios firmware ? because I cannot use my thundervolt adapter for my dual monitor.
Thanks
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08-02-2022 02:09 PM - edited 08-02-2022 02:09 PM
Hi, @SH222
According to the Hp specs for the model series, you can get the mobile workstation configured with just the onboard Intel graphics.
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
See page 6.
The Nvidia graphics adapters were optional.
Same for the ZBook Fury models.
HP ZBook Fury 15 G8 Mobile Workstation PC specifications | HP® Customer Support
Rolling back the BIOS...
You would have to check your notebook's support page and see if the current BIOS update will allow you to roll back to a previous version. Read the release notes.
08-02-2022 02:08 PM
What actually is your machine ? Please use the following way to find out the model/product of your machine
https://support.hp.com/us-en/document/c00033108
For security reason, please do NOT post its Serial number (s/n) on Internet.
Regards.
Regards.
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08-02-2022 02:09 PM - edited 08-02-2022 02:09 PM
Hi, @SH222
According to the Hp specs for the model series, you can get the mobile workstation configured with just the onboard Intel graphics.
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
See page 6.
The Nvidia graphics adapters were optional.
Same for the ZBook Fury models.
HP ZBook Fury 15 G8 Mobile Workstation PC specifications | HP® Customer Support
Rolling back the BIOS...
You would have to check your notebook's support page and see if the current BIOS update will allow you to roll back to a previous version. Read the release notes.