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‎08-02-2019 10:09 PM

HP Recommended
Product: Beats audio intel core i3
Operating System: Other

So my laptop will charge but that’s it I can’t even turn it on at all I’ve tried to slide the power button and hold it for 30 seconds but nothing will happen and idk what to do 😞

1 REPLY 1

‎08-06-2019 03:58 PM

HP Recommended

@ErinM1

 

To assist you better please provide me with the complete Notebook or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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