My computer screen keeps turning pink, along with white vertical lines

[jessicamiralda]

Hello, 

I've had my hp notebook since Feb of 2016 and it has worked perfectly until a couple of days ago. On Thursday the screen became pink while I was watching a film and taking notes, not only did it turn pink but my screen also froze. Nothing would work, the only thing that did work was pressing down on the screen. It's been doing this a lot more frequently now, it'll just turn pink or black and white. The only way I can get it to stop is if I touch the screen with my finger. I have updated my display drivers and BIOS. But I'm not sure what else to do. I have college finals next week and I'm afraid of dropping off my laptop for a repair and not getting it back on time so that I can study for my finals. Can someone tell me what else I could do? Or if the laptop could run like this for two more weeks until I can drop it off to get repaired?

Thank you!

[KrazyToad]

@jessicamiralda

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I understand your concerns

This seems to be a Hardware issue

I suggest you check in the BIOS

Shut down the Notebook and upon restarting keep tapping on F10 till you see the BIOS

If the screen is pink in the BIOS, please follow the instructions I sent in the private message

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.