My cursor disappeared

[Sbk62962]

My cursor disappeared.  How do I fix this?

[Sneha_01]

Hi @Sbk62962,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your cursor has disappeared, there are several potential causes and corresponding solutions. Here’s a comprehensive guide to help you troubleshoot and fix the issue:

1. Check Basic Hardware

• Check Mouse Connection: If you're using a wired mouse, ensure it's securely plugged into the USB port. If it’s a wireless mouse, check the batteries and the connection between the mouse and its receiver.
• Try a Different Port: Plug the mouse into a different USB port to rule out port issues.
• Test Another Mouse: If possible, try using a different mouse to see if the issue persists.

2. Restart Your Computer

• Simple Restart: Sometimes a simple restart can resolve cursor issues. Save any work and restart your computer to see if the cursor reappears.

3. Check Mouse Settings

• Windows:
  • Open Settings: Go to Settings > Devices > Mouse.
  • Check Settings: Ensure that the settings are correct and that the "Show cursor" option is enabled.
  • Additional Mouse Options: Click on Additional mouse options on the right, go to the Pointer Options tab, and ensure the “Show location of pointer when I press the CTRL key” is checked.
• Mac:
  • System Preferences: Go to System Preferences > Mouse or Trackpad and check the settings.
  • Accessibility: Go to System Preferences > Accessibility > Display, and check if “Increase contrast” or other settings might affect cursor visibility.

4. Check for Hidden Cursor

• Hover Over the Screen: Sometimes the cursor is just hidden or off-screen. Try moving the mouse around or using the keyboard to navigate and see if the cursor appears.
• Try Pressing CTRL Key: On Windows, pressing the CTRL key can temporarily highlight the cursor location.

5. Update or Reinstall Mouse Drivers

• Windows:
  • Device Manager: Right-click on the Start button and select Device Manager. Expand Mice and other pointing devices, right-click on your mouse, and select Update driver.
  • Uninstall and Reinstall: If updating doesn’t work, right-click on the mouse in Device Manager, select Uninstall device, then restart your computer. Windows should automatically reinstall the drivers

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support