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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎02-19-2022 04:22 PM - edited ‎02-19-2022 04:26 PM

HP Recommended
Product: HP Notebook - 14s-cr1005tu
Operating System: Microsoft Windows 10 (64-bit)

On my Laptop's desktop display, there is a black rectangular shape mark. Every time I switch on my laptop, it just pops up in the same place after 5-10 seconds. It is only on my desktop display and nowhere else, like when I open other folders or chrome or anything else, it is all normal everywhere but it only appears on the desktop display.  Please Find here in this message I have attached a screenshot of my desktop display. 

Thank you.

 

Screenshot (120).png

 

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