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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- My display shows yellowish whites

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01-29-2021 08:41 PM
I bought a new hp notebook and my display looks yellowish. I tried all color settings and display settings but the whites are still quite yellow. Is it a hardware display issue ?? its very annoying to see such a low quality display !!!
Solved! Go to Solution.
Accepted Solutions
02-04-2021 11:51 AM
I recommend you contact support to further diagnose the issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee
02-03-2021 03:04 PM
I reviewed your post and I understand that you are facing issues with the display quality.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
BIOS: https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111347.exe
Graphics: https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111321.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
02-04-2021 11:51 AM
I recommend you contact support to further diagnose the issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee