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07-18-2025 06:40 AM
Operating System: Microsoft Windows 11
I am sure that my laptop has a fingerprint since it has one on my keyboard below. I did some research and follow some instructions about going to Device Manager > Biometric devices > fingerprint something (this part is the problem, where it is not on the list, only facial recognition is listed).
Thus, my sign-in option fingerprint recognition is currently unavailable.
2 REPLIES 2
07-18-2025 09:20 AM
Hi @dreamy_tech
These models have on the keyboard or the top cover to put the fingerprint but most do not have the internal module is an optional especially is optional if the laptop has facial recognition.
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