-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- My full charge capacity is at 93% and I've just been using i...

Create an account on the HP Community to personalize your profile and ask a question
09-18-2020 11:31 PM - edited 09-18-2020 11:33 PM
I've been using my laptop for my online classes for about a month or 2 and I noticed that my full capacity charge is already at 93% with 3383 mAh and 26/1000 cycle count, is there something wrong with my laptop?? how can I fix this??
09-19-2020 10:56 AM
Folks have reported new batteries dropping from 100% to 93% in just a few minutes -- so this is most likely a side-effect of the new battery hardware in modern laptops.
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.
Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.
I am a volunteer and I do not work for, nor represent, HP