My graphics card does not work

[mb551]

Hello HP Support Community I purchased a laptop with a 2 GB graphics card and the HP laptop 15 - bw093nia. I entered the task manager and found the memory allocated to 72 MB and the total memory of 2 GB I tried to solve the problem but I could not name the card RADEON 520 You are my assistant because I need her in my work, but I do not have the money to buy a new device. I hope that my question will be taken into consideration. Thank you. This is a screenshot.

[Riddle_Decipher]

@mb551 Welcome to HP Forums Community!

The graphics card is system managed and so, it would make use of the memory as it deems fit while it needs it, there are no manual changes that could be done to it, that said, If you feel the graphics card isn't working at all, please perform a hardware test on the computer to identify the same, using the below steps:

• Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
• On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
• Click Extensive Test.
• Click Run once, or Loop until error.
• While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.