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HP Recommended
HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)
Microsoft Windows 11

My backlit keyboard lights up randomly. It automatically turn on frequently. pls fix this ASAP.

1 REPLY 1
HP Recommended

Hi @Shazii,
 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Turn on or off the backlight

If your notebook computer has a backlit keyboard, press the F5 key on the keyboard to turn the light on or off. It might be necessary to press the Fn (function) key at the same time.

If the backlight icon is not on the F5 key, look for the backlit keyboard key on the row of function keys.

 

If you still have issues, continue troubleshooting.

 

Re-install the keyboard driver

1) In Windows, search for and open Device Manager.

2) Double-click Keyboards.

3) Right click on the keyboard drivers and click on uninstall.

4) Restart the computer. 

 

Also, try running the updates.

Step 1: Windows Updates

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2: HP Support Assistant Updates

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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