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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- My laptop camera is not working

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10-14-2024 08:31 AM - edited 10-14-2024 08:33 AM
Did you try rolling back the camera driver?
It could be the camera driver or the USB driver if the camera is connected to the USB. Many internal cameras are connected to the USB.
In the pictures below you would select the camera driver and then look for 'rollback'
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If camera driver is the problem
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If the problem is the wrong USB driver for the camera
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If you cannot rollback the driver then try to find the best one or let windows try. One way is to just uninstall the camera and reboot as described in this official HP document..
Possibly windows 11 can provide help
1 - enter "camera" in the windows search box. An error message may appear. If so, click "Get Help". If there is no "Get Help" then read this article.
the camera may actually b e disabled by the keyboard
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