My laptop freezes and suddenly the screen goes purple for a minute

[soraryu]

As i was moving the cursor, my laptop suddenly froze for more or less 30 seconds. After that, the screen went purple for at least a minute (i attach the pic i took with my phone). After a minute, the screen went back to how it was before freezing. I was hovering the cursor on the desktop when suddenly it happened. I am very concerned as this has never happened before and am worried if this will happen again. Can anyone tell me the cause of this issue and the solution to it? I looked up the internet but the purple screen error is different and didn't find any information. Thank you very much

[Echo_Lake]

@soraryu

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand that your HP notebook is not working correctly. This seems like driver related issue, let's try these steps to resolve the issue: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery)
BIOS default:(do not skip any troubleshooting steps, even if you feel steps are repeating)

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and    Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer. 

If the issue persists, follow next steps. Perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.