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‎10-30-2023 09:17 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15t-ed100 CTO
Operating System: Microsoft Windows 11

My laptop's hinge is damaged and screen is popped out. I can not open the laptop and there is risk of cracking the LCD screen

Category:
1 REPLY 1

‎10-30-2023 05:18 PM

HP Recommended

Hi @Oshadi,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with your laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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