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JayP15
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Message 1 of 4
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My laptop's touchscreen is broken

HP Recommended
HP Envy x360 15w237cl TouchScreen
Microsoft Windows 10 (64-bit)

Hello everyone, my laptop's touchscreen is broken and I wanted to know if there is somewhere where I could buy a new one and replace it myself. I'm from Argentina and there is no place I can find some spare parts, I could buy someone else computer but that would be way more too expensive. I'll leave a photo of the computer at the moment, the screen works fine but i can't use any touch funcionality obviously.

 

Fs in the chat.jpeg

 
 
3 REPLIES 3
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

Hi @JayP15

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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JayP15
Author
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Message 3 of 4
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There is a problem in my region...image.png

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,383 1,442 1,825
Message 4 of 4
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@JayP15

 

I have sent you  private message with the contact details. 

 

Thanks! 

Asmita
I am an HP Employee

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