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HP Recommended
Pavilion 15-cc159nr
Microsoft Windows 10 (64-bit)

My warranty ran out a couple weeks ago, and now my screen has started flashing to white with lines whenever the table gets bumped, someone walks by, or even when typing sometimes. Is this a screen connection problem that I can fix myself, or do I need to take it somewhere?

1 REPLY 1
HP Recommended

@BryonR

Welcome to the HP Support Community

 

Let's check if the issue persists in the BIOS page, If the issue persists in BIOS this could be a hardware issue.

 

Follow the below steps to boot into BIOS page.

 

1. Turn on or restart the computer.

2. While the display is blank, press the f10 key to enter the BIOS settings menu.

 

Try connecting an external monitor and check if the issue persists.

 

If the screen is not flickering in BIOS, Run a component test on VIDEO 

 

Use the following steps to open the Component Tests menu.

  1. Hold the power button for at least five seconds to turn off the computer.

  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

  3. On the main menu, click Component Tests.

  4. The Component Tests menu displays.

    Your Component Tests menu might be different, depending on the components installed on your computer.

    Sample List of the Component tests

Video Tests - This test includes three tests of the video hardware on your computer.

To run the test, click Video, select one of the following tests, and then click Run Once.

  • Video Memory Fast Check - 3-minute video memory test

  • Video Memory Check - 20-minute memory test

  • Palette Check - 1-minute test of the three video color components. Follow the on-screen instructions during the test.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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