My laptop touchpad mouse is not working and its clicking the thighs of its own, i want to repair it.

[Sagar90]

• My laptop touchpad mouse is not working and its clicking the thighs of its own, i want to repair it as soon as possible .

[Max3Aj]

@Sagar90, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're experiencing issues with your laptop's touchpad, it's not working properly and seems to be clicking on its own. Let's work together to get this resolved.

Perform a Hard Reset

Sometimes, a simple reset can fix touchpad glitches:

• Power off your laptop.
• Disconnect any external devices (USBs, mouse, etc.).
• Press and hold the power button for about 15 seconds.
• Reconnect the power and turn the laptop back on.

Check Touchpad Enable Settings

• Press Windows + I to open Settings.
• Go to Bluetooth & devices > Touchpad.
• Ensure the Touchpad toggle is turned ON.

Update or Reinstall Touchpad Drivers

• Right-click the Start button and select Device Manager.
• Expand Mice and other pointing devices.
• Right-click on your touchpad device (e.g., Synaptics, ELAN, or HID-compliant touchpad) and choose:
  • Update driver → Search automatically.
  • If that doesn’t help, choose Uninstall device, then restart your laptop. Windows will reinstall the driver automatically.

Check for Windows and HP Updates

• Open HP Support Assistant (or download it from here - HP Support Assistant | HP® Support).
• Go to Updates and install any available updates.
• Also, check Windows Update via Settings > Windows Update.

BIOS Update (if needed)

Sometimes BIOS updates resolve hardware-related issues:

• Visit the HP Software and Driver Downloads page.
• Enter your laptop model and check for BIOS updates under the BIOS section.
• Follow the on-screen instructions carefully.

External Factors

If the touchpad is clicking on its own:

• Ensure the touchpad is clean and free from moisture or debris.
• If you're using the laptop on your lap, body heat or pressure might be affecting the touchpad. Try using it on a flat surface.

If the issue persists, it might be hardware-related. Then, please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode)

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support