My lcd screen has a spider web crack in it

[Shaelee]

My screen has spider web crack in it I have only had my laptop for about 6 months and I don't know how it had happened but I need it fixed asap

[The_Fossette]

Hi @Shaelee,

Welcome to the HP Forums!

This is a wonderful place to converse with the community, get assistance and find tips.

I reviewed your post and understand that the display on the computer is cracked.

I’d love to help!

I recommend you contact HP phone support and they will assist you in getting the computer repaired.

Here is how you can get in touch with the phone support.

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

Let me know how it goes.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Good day! Take care 🙂

Cheers!