My new HP Victus screen is flickering

[Swanand007]

Hi everyone,

My new HP Victus Ryzen 7 laptop suddenly started Flickering out of nowhere and need a fix ASAP.

Can someone help me out on the same please?

The screen is getting 4 vertical dark grey bars/lines.

[sandytechy20]

@Swanand007 

Welcome to the HP support community.

I understand that your notebook screen is fleckering, I am glad to assist you.

If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure, 

if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer, 

if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here 

If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS) 

If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link, 
If it does, you may need to replace the LCD/Repair the computer: 

If the issue occurred after an accident (such as dropping it on the floor, liquid spilled on it, etc.) there could be a hardware failure and in such cases, you may need to get the computer repaired via HP (there could be a charge involved if the PC isn't covered by the accidental damage protection plan) 

Reply with the result of the above-mentioned steps, for further assistance. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[Swanand007]

Thank you for the info,

The laptop screen has been like this out of nowhere.

It has not been dropped or any accidental damage.

I did test it with another monitor and it is perfectly fine on software end.

I guess then screen assembly should be replaced in warranty.

[sandytechy20]

@Swanand007 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers