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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- My new hp pavilion arrived today it has light leakage from t...

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02-10-2021 12:59 PM
there is light leakage as shown. Is this a common thing? The laptop has literally only been out of the packaging for a few mins. What is the best way to sort this?
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Accepted Solutions
02-13-2021 08:33 AM
Welcome to HP Support Community
I would like to help
Light leaking is usually normal with LCDs. But based on the picture you sent this seems to be quite alot
If this is a brand new Notebook I suggest you contact the Store you purchased it from for a replacement
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
02-13-2021 08:33 AM
Welcome to HP Support Community
I would like to help
Light leaking is usually normal with LCDs. But based on the picture you sent this seems to be quite alot
If this is a brand new Notebook I suggest you contact the Store you purchased it from for a replacement
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee