My number key pad will not work but, numbers on upper keyboard do work. I prefer using my key pad.

[momzurch]

My HP laptop has a number pad and regular numbers at the top of the keyboard. The keypad is not working but the numbers along the top do.  prefer using the keypad. Why won't it work....thanks 

[Nal_NR]

Hi @momzurch,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the keyboard.

To be able to answer you effectively, we need some information.

Could you elaborate more on the issue?

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.