My screen has gone

[Caitlin20]

I moved my laptop form my dear to my bed and then the screen start it look like it was broken and started flashing I could still use the apps and the screen but the damage look like it was under the screen as there was no damage to the screen.

I brought this laptop in August and have been using for university and I’m not sure what to do

 

[iomare]

Hi,

The Display panel needs to be replaced. You could try HP support directly since the PC is under warranty I guess. You can get contact info by identifying your PC in the link below

https://support.hp.com/us-en/contact/laptop-serial-number

The screen can be replaced, you can insert a FHD or HD 14" slim panel (40 pin)

part number m15330-001

page 39 of service manual

http://h10032.www1.hp.com/ctg/Manual/c06901257.pdf

Hope it helps,

David

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