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‎05-10-2022 02:38 PM

HP Recommended
Product: HP Laptop - 15-gw0010wm

Hi my computer just recently stopped working. Okay so I can turn on the computer and it sounds like it’s on cause the air from the computer sounds like it blowing out hard. But the screen won’t turn on it just stays off. Can someone help me please ?

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1 REPLY 1

‎05-10-2022 02:52 PM

HP Recommended

Hi, @2664 it could most likely be a hardware problem. At this point see if you can reach out to HP Support for further assistance.

 

https://www.hp.com/us-en/contact-hp/contact.html

 

https://support.hp.com/us-en/contact

 

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

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