My screen keeps going black

[Sanderson26]

My computer screen keeps going black like every 10 seconds. I need it to stay on

[Garp_senchau]

@Sanderson26, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

That sounds really inconvenient! Let's figure out what's causing the screen to go black every 10 seconds. A few questions to narrow it down:

1. Does the screen go black but stay powered on, or does the laptop fully turn off?
2. Does it happen only on battery power, or even when plugged in?
3. Does it power back on if you try to interact with it?

Meanwhile, you can try these steps:

• Open Power Options (Win + X → Power Options) and set Turn off display to Never.
• Disable any screensaver.
• Update your graphics drivers in Device Manager under Display Adapters.
• Check if the screen goes black when using an external monitor to rule out display issues.
• If using a monitor, check HDMI/DisplayPort cables for loose connections.
• Adjust the laptop screen angle slightly to check for a loose display cable.

reference guides:

HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10) | HP® Support

HP Monitors - Display quality issues | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,