My screenshot / printscreen isn't working

[Tiffany23]

My Print screen / prt sc / screenshot function does not work.

Well it doesn't show any signs that it's taken a photo and no photos show up anywhere.

It is a brand new HP Envy Laptop 13-ba0010na, Intel core i7 and Windows 10.

The print screen button in on the right-hand shift button, not up on it's own.

I have tried windows + prt sc, alt + prt sc, shift  + prt sc, ctrl + prt sc, fn + prt sc and prt sc on it's own but nothing works.

Any help most appreciated.

Thanks, 

Tiffany

[Riddle_Decipher]

@Tiffany23 Hitting PrntScrn alone will only store an image of the screen into your Clipboard, which you would then have to paste into a document.

If you open up Paint or anything else that supports images, you can paste the last screenshot you took by either pressing Ctrl+V or Right Click and selecting Paste from the menu.

Paint actually has a large button on the top left of the application window that allows you to paste as well.

If the above doesn't help, here's an alternative:

To Take a Screenshot of Part of Your Screen

Press “Windows + Shift + S”. Your screen will appear grayed out and your mouse cursor will change. Click and drag on your screen to select the part of your screen you want to capture. A screenshot of the screen region you selected will be copied to your clipboard. You can paste it in any application by selecting Edit > Paste or pressing Ctrl + V, just as you’d paste a full-screen shortcut taken with the Print Screen key.

P.S: Welcome to HP Community 😉

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