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‎04-19-2020 06:56 AM - last edited on ‎04-20-2020 09:03 AM by Retired

HP Recommended
Product: HP TouchSmart tm2
Operating System: Microsoft Windows 7 (64-bit)

HA TouchSmart tm2-2001ef

Serial number : [edited]

 

1 REPLY 1

‎04-22-2020 09:02 AM

HP Recommended

@Kass3 Welcome to HP Community!

 

I understand that the touch screen stops responding after changing the operating system.

 

Please let us know. Which operating system you have changed.

 

If you have installed windows 10, 

 

Please perform the below link to troubleshoot the issue.

 

https://support.hp.com/in-en/document/c03488148

 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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