My touchpad and buttons wont work

[shleya]

My touch pad and buttons stopped working awhile ago,

I've tried multiple things and nothing has worked so far.

When I go into device manager there isn't any touchpads

even when I click on show hidden devices.

[praveenbv]

Hi@shleya,

Welcome to the HP Support Community!

I understand that touchpad has stopped working on your PC.

As you mentioned that touchpad is not getting listed in device manager.

Have you tried checking with an external mouse? Does the external mouse work?

BIOS is updated?

Please try the steps recommended below.

Click the Device Settings or the Click Pad Settings tab of Mouse Properties. If you have a Synaptic device, the tab includes the Synaptic icon. 

Select the desired touchpad under the Devices list, and then click either Enable to turn on the device.

On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. Double tap to turn the Touchpad on, repeat to turn the Touchpad off.

Refer this article to further troubleshoot touchpad issues.

If the issue still persists please provide the product number of your PC. 

I will try to find the best driver available for your PC

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day!