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- Mysterious grey bar on computer screen

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12-03-2016 09:53 PM
I had this computer for three years nows and I have take care of it and made sure that nothing traumatic will happen to it.
Just today I have noticed there is a almost translucent green-ish grey bar on my computer screen when I was turing on my computer. At the same time, my computer refused to turn on properly so I had to manually restart the computer thinking that the bar was something being caused by it. I turn it back on to see that it is still on my screen.
If I put my cursor underneath it, I could still see it but the bar will be more green than grey. I have also taken a screenshot of my computer, paste it on photoshop and scale it down to see if it is was deeper than the screen itself and the picture came out like a normal screenshot will and green-grey bar free too. So far, it hasn't gotten larger but I'm worried to see if it will affect my computer negatively in the future.
If this is just a problem with my screen and not with the actual computer itself, then I would want to know if this is just an easy thing to fix. I'm currently in uni and this week is finals week so I'm worried to see if it is harmful and will be bothersome. Thank you in advance for any tips on this.
12-04-2016 03:41 PM
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you are having issues with the display on the computer.
I’d love to help!
Follow the steps in the below link to fix this issue.
Let me know how it goes. You have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.
Take care!
Cheers!
The_Fossette
I am an HP Employee