N-TRIG or SYNAPTICS?

[53500user]

Hi, 

Can someone please clarify what digitizer my HP ENVY x360 13-ar0501sa model uses? Is it N-trig or Synaptics? I would like to know as I am planning on purchasing a stylus for my device to use it for class - notetaking and some light sketching. I was wondering if I'd be able to use the Microsoft Surface pro 3-7 pens with the laptop as they typically boast a more premium experience, no jittering, and better tilt capability as well as tip comfortability (when compared to the HP pen for the ency x 360 with the two customisable buttons, and even the newer HP Tilt Pen)?     

Any help would be much appreciated!

[Echo_Lake]

@53500user

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[53500user]

I can't seem to find the support engineers - It only directs me towards the virtual agent which isn't very helpful to be honest as it can't seem to answer my questions specifically.

[Echo_Lake]

@53500user

Thank you for posting back. 
 

Apologize for inconvenience caused, 
I did go through the product spec and found that your computer supports Active pen and here is the part number: 929863-001 and 920241-001.
To order the part you can just enter the part number in google search as its universal parts. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.