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aenima1891
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NVIDIA GEFORCE MX130 DON'T WORK

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Microsoft Windows 10 (64-bit)

I've a HP Notebook 15-sw1069nl with video-board NVIDIA GEFORCE MX130.

My OS is Windows 10 Home 21H1

My NVIDIA Board don't work. when the pc tries to use the videoboard, it's seem to freeze.

You can se the result in the attacched image.

There are many dots and after few second the videoboard seem to freeze.

I've tried to install the last video drive from the NVIDIA site (v471.96), but I've the same problem.

In the HP driver site, there is NO version compatible with Windows 10 21H1.

I've tried to install the driver for Windows 10 20H2, but the problem is still present.

 

How can I make my NVIDIA work?

 

In just over a year of life, I have already sent the pc for assistance due to a bios problem.

I'm very disappointed.Immagine 2021-09-11 215359.png

 

How can I make my NVIDIA work?

 

In just over a year of life, I have already sent the pc for assistance due to a bios problem.

I'm very disappointed.

HP Notebook - 15-dw1069nl

3 REPLIES 3
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi@aenima1891, Welcome to the HP Support Community!

 

We request you to create an account  NVIDIA  or **bleep** it's working its tested.

 

If still issue taking remote access so that get to know it's a  software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

 

 Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

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aenima1891
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Sorry, I don't understand your answer.

Are you saying that I shoud create and NVIDIA account and post my problem in NVIDIA forums?

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praveenbv
HP Support Agent
HP Support Agent
6,098 6,096 267 342
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Hi@aenima1891,

 

Nvidia experience is an app that needs to be installed on your notebook. 

 

Please follow the instructions and sign for the account by registering it.

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