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I've a HP Notebook 15-sw1069nl with video-board NVIDIA GEFORCE MX130.
My OS is Windows 10 Home 21H1
My NVIDIA Board don't work. when the pc tries to use the videoboard, it's seem to freeze.
You can se the result in the attacched image.
There are many dots and after few second the videoboard seem to freeze.
I've tried to install the last video drive from the NVIDIA site (v471.96), but I've the same problem.
In the HP driver site, there is NO version compatible with Windows 10 21H1.
I've tried to install the driver for Windows 10 20H2, but the problem is still present.
How can I make my NVIDIA work?
In just over a year of life, I have already sent the pc for assistance due to a bios problem.
I'm very disappointed.
HP Notebook - 15-dw1069nl
Hi@aenima1891, Welcome to the HP Support Community!
We request you to create an account NVIDIA or **bleep** it's working its tested.
If still issue taking remote access so that get to know it's a software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.
Hope this helps! Keep me posted.
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Have a great day!
Sorry, I don't understand your answer.
Are you saying that I shoud create and NVIDIA account and post my problem in NVIDIA forums?
Nvidia experience is an app that needs to be installed on your notebook.
Please follow the instructions and sign for the account by registering it.
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