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‎03-21-2019 11:31 PM

HP Recommended
Product: HP Pavilion Gaming 15-CX0XXX
Operating System: Microsoft Windows 10 (64-bit)

Hello. I just bought this lovely HP laptop last month.

 

After recent win10 updates,

my NVIDIA GTX 1050 not functional and revert back to Intel Integrated graphics.

There is exclamation mark at "NVIDIA GeForce GTX 1050" on Device Manager.

 

Here's the detail.

 

pic1.PNG

 

pic2-event.PNG

 

I've follow the Virtual Troubleshooter but still not working.

 

1. Update driver on device manager

2. Uninstall driver and reinstall

3. Install all updates from HP Support Assistant

4. Download and install the latest version from HP.

5. Install all updates on Windows 10

6. Update BIOS

7. Use system restore

8. Reset Windows 10

9. Repeat step 1-6

 

Still not working. Any recommendation?

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2019 11:33 PM

HP Recommended

BTW thank you HP Call Assistant for quick respond.

View solution in original post

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2 REPLIES 2

‎03-21-2019 11:33 PM

HP Recommended

BTW thank you HP Call Assistant for quick respond.

Was this reply helpful? Yes No

‎03-26-2019 03:37 AM

HP Recommended

HP just send representative to me. Thanks for the great support.

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