Need Touch Screen driver for HP ENVY TouchSmart 15-j109tx Notebook PC (ENERGY STAR)

[ganesh_3512]

The touch screen was not working for few days,  The device shows "No pen or touch screen is found". 

So, I decided to check for the drivers in hp website and it wasn't available there , It would be of great help if the community could help me with providing the essential driver software.

p.s. just provide me link to the drive, I have followed solutions from same questions and nothing worked, please do not post the same here.

Thanks in advance.

[KrazyToad]

@ganesh_3512

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers  and Firmware for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

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