• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
OMEN Laptop - 17-cb1022ur
Microsoft Windows 10 (64-bit)

Hi all! Could you help me to find, where can I find in Serbia a service store to replace display for my HP laptop?
Or how can I choose a right display to replace?

Any hints appreciated! Thanks!

Note: My laptop's gurantee is already expired. So of course I'm ready to pay for a service.

2 REPLIES 2
HP Recommended

Hello @DerTomas 

Sorry to hear that you are having problems ... I would like to help you.

(1) Display panel

Download Maintenance and Service Guide

 

Page 1

 

ub6424_1-1665690964650.png

 

Page 20 Chapter 3 Illustrated parts catalog

 

ub6424_0-1665690829484.png

 

(2) Check HP Partsurfer for spare parts. ( Possibly not available )

(3) Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification.

(4) You should have it serviced by a professional notebook (chip level) repair store.

 

Good luck

Kind regards

HP Recommended

Hello @Ub6424 !
Thanks for your kind support!
Yeah, the problem is - I find it hard to understand, which params should I rely on to choose compatible display?
Like I would prefer have a surprizes like "connectors to display from another side"  and so on.
So, how should I be?

For instance, will that one fit?

DerTomas_0-1665768268410.png

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.