New HP Silver Fusion Laptop will not turn on

[jessemacsb6]

I bought this laptop 3 days ago, and it will now not turn on.  The power light is on, but the screen is dark.  When plugged in the charging light will not come on.  I have tried various plugs but have the same result.  I tried to take off the back cover to remove the battery but had no such luck.  Is there any way of fixing this problem?

[Lil_Boy_Blue]

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:

http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe



AND/OR - Windows Logo key + Ctrl + Shift + B
(This key sequence actually restarts you graphics driver (W10 only).)

Return it to the seller for a Refund?

Flag the post to the Mods, for a follow up, which I have done for you.