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‎09-25-2024 05:54 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi

I bought a brand new ZBook G10 16 Zoll. I installed it, did all Windows updates but the touchscreen never started working. I used to have the same problem on my former Microsoft Surface Computer so I intended to just re-install the driver which fixed the problem last time. Unfortunately, this ZBook doesn't have a driver that is indentified as the driver for the Touch Screen. I researched for other HP deivces and the help stories always mention the touchscreen driver.

 

Which of the drivers listed for the ZBook G10 is the touchschreen driver, please? I downloaded ALL available drivers and installed them manually. The problem still isn't fixed. In my device list, I also don't see a device and driver identifying as the touchschreen driver... The Human Interface Devices List only lists the touchpad not the touch screen. 

 

Thanks so much!

Windows 11 Version 23H2

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