• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended

Hello,

 

I have my touch screen broken on my x360 laptop.

Where can I find the replacement screen to order?

Please point me to the accessory and I can order.

Regards

 

5 REPLIES 5
HP Recommended

You should be able to find it at the HP part store, https://parts.hp.com/hpparts/ChangeCountry.aspx?mscssid=&cc=US&lang=EN&jumpid= You can look up the specific part on HP part surfer: https://partsurfer.hp.com/ If you provide the product number I can help you find it.

HP Recommended

Hello Heather_

 

Thanks for the reply. I can't find the touch screen accessory there? Actually I don't understand what is it called by part number?

 

Please suggest.

 

HP Recommended

I should be able to find it with the product number. Can you please share it?

HP Recommended

It's showing very big list. I don't know which one is touch screen.

 

Rajkm_0-1765964609261.png

 

HP Recommended

Here is the part number 

N47925-001
PANEL KIT TS 15.6 OLED BV 400 NSV

It does not look like it is purchasable from the HP part store, but you may be able to find it elsewhere online. I will also note this repair is not for the faint of heart. You may look into taking it to an HP service center https://support.hp.com/us-en/help/service-center 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.