No Display from my HP Spectre x360 Convertible 15-vl0XX HDMI Port

[cary658]

My HP Spectre x360 Convertible 15-vl0XX stopped displaying to my external LG 27" monitor from the internal HDMI Port. 

I have been running dual 27" LG monitors from the laptop since 2018 with no issues.

1 monitor from the internal HDMI port on the laptop 

1 monitor from the USB-c port through a J5Create mini hub

1. When I connect the HDMI cable, to the internal HDMI port the Laptop detects the external monitor in the display settings, but there is no input detected on the monitor

2. When I connect the same HDMI cable to an external HDMI  Port from the USB-c  through the "J5 create" the display is also detected and there is a successful input and display on the same monitor

I believe the internal HDMI connection may need to be replaced . 

Looking for alternatives

Thanks

[Anand_Andy]

Hi @cary658,

Welcome to the HP Support Community

I understand you are facing a display flickering issue with your HP Spectre x360 Convertible Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Video card drivers:

• Here's the link to download and install the above updates: Click here

If the issue persists, then please refer to this document: HP PCs - Using two or more monitors with one computer (Windows 10)

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!